Help Center
Value Added Services
Item |
Situation |
Standard procedure |
Notice |
Fee |
Rehearsal Packing |
User requests for actual parcel’s weight before submitting the parcel order. |
Based on user’s request and pack the items then weigh and inform user. |
Email and internal message will be sent when it is processed. |
3USD/ Parcel |
Parcel Photo |
User requests to view the parcel before dispatch. |
Before the package is sealed, three or so photos will be taken to show the product, the package after packaging, and the weight information. |
Email and internal message will be sent when it is processed. |
Free |
Extend Storage Period |
User requests to extend the storage time. |
The storage period can be extended based on the user’s application. It is only applicable to products with a storage period of 70 to 98 days. The maximum storage period is 6 months. |
Email and internal message will be sent when it is processed. |
1.5 USD/ Product ID/ Month |
Extra photo(After your product is stock in to our warehouse) |
Users require for extra photos of more details as local measurements after the free inspection photos are provided. |
Provide extra photos and quantity that meet the customer needs. |
User can log in to their account to view the photos. |
0.23 USD/Each |
Extra photo(Request Submitted during Product Order) |
Users require for extra photos of more details as local measurements when they submit the product order. |
Provide extra photos and quantity that meet the customer needs. |
User can log in to their account to view the photos. |
0.23 USD/Each |
Mulebuy Parcel Packing Standard
Mulebuy warehouses follow a comprehensive and standardized packaging process, divided into 4 key stages:
1. Item Packing Procedure
Pack items in a specific order (see reference images) and select an appropriately sized box.
Customized packaging methods are available to accommodate different product types, ensuring cost-effective and secure solutions.
Packaging Options:
Fragile Items
Free bubble wrap protection (basic shockproof layer included).
![Fragile item packaging example]
Value-Added Services (optional)
Vacuum sealing | Shoe trees | Foldable shoe boxes (reduces volume significantly)
![Shoe tree example]
![Foldable shoe box example] (White section contains shoes; folded box below reduces volume by 50%+)
2. Volume Optimization
Precision trimming: Select the optimal box size and trim excess cardboard to minimize wasted space (e.g., post-vacuum sealing).
![Box trimming comparison]
Cost efficiency: Structural optimization to reduce shipping costs.
3. Sealing & Reinforcement
Apply “Fragile” labels after sealing (for fragile items).
Multi-tier external protection options:
Basic packaging (no extras, sturdy default)
![Basic packaging example]
Corner protectors
![Corner protectors example]
Corner protectors + reinforcement straps
![Reinforcement straps example]
Waterproof film wrapping
![Waterproof film example]
4. Shipping Label Application
Affix labels prominently on the package.
![Label placement example]
Service Advantages
Flexibility: Tailor protection levels to product needs.
Cost savings: Volume reduction technology cuts shipping fees.
Safe delivery: Multi-layer protection minimizes transit damage.
Specify packaging preferences at checkout if required.
Notes:
Replace image placeholders (
[]
) with actual warehouse photos.This version eliminates redundancy and enhances readability for international clients.
Key improvements:
Consistent terminology (e.g., “volume optimization” instead of mixed phrases).
Active voice for clearer instructions (e.g., “Apply labels” vs. “Labels are applied”).
Standardized formatting for easy scanning (bullets, bold headers, and clear image references).
Let me know if you’d like to adjust the tone (more formal/casual) or emphasize specific features!
Value Added Services
Item |
Situation |
Standard procedure |
Notice |
Fee |
Rehearsal Packing |
User requests for actual parcel’s weight before submitting the parcel order. |
Based on user’s request and pack the items then weigh and inform user. |
Email and internal message will be sent when it is processed. |
3USD/ Parcel |
Parcel Photo |
User requests to view the parcel before dispatch. |
Before the package is sealed, three or so photos will be taken to show the product, the package after packaging, and the weight information. |
Email and internal message will be sent when it is processed. |
Free |
Extend Storage Period |
User requests to extend the storage time. |
The storage period can be extended based on the user’s application. It is only applicable to products with a storage period of 70 to 98 days. The maximum storage period is 6 months. |
Email and internal message will be sent when it is processed. |
1.5 USD/ Product ID/ Month |
Extra photo(After your product is stock in to our warehouse) |
Users require for extra photos of more details as local measurements after the free inspection photos are provided. |
Provide extra photos and quantity that meet the customer needs. |
User can log in to their account to view the photos. |
0.23 USD/Each |
Extra photo(Request Submitted during Product Order) |
Users require for extra photos of more details as local measurements when they submit the product order. |
Provide extra photos and quantity that meet the customer needs. |
User can log in to their account to view the photos. |
0.23 USD/Each |
Mulebuy Parcel Packing Standard
Mulebuy warehouses follow a comprehensive and standardized packaging process, divided into 4 key stages:
1. Item Packing Procedure
Pack items in a specific order (see reference images) and select an appropriately sized box.
Customized packaging methods are available to accommodate different product types, ensuring cost-effective and secure solutions.
Packaging Options:
Fragile Items
Free bubble wrap protection (basic shockproof layer included).
![Fragile item packaging example]
Value-Added Services (optional)
Vacuum sealing | Shoe trees | Foldable shoe boxes (reduces volume significantly)
![Shoe tree example]
![Foldable shoe box example] (White section contains shoes; folded box below reduces volume by 50%+)
2. Volume Optimization
Precision trimming: Select the optimal box size and trim excess cardboard to minimize wasted space (e.g., post-vacuum sealing).
![Box trimming comparison]
Cost efficiency: Structural optimization to reduce shipping costs.
3. Sealing & Reinforcement
Apply “Fragile” labels after sealing (for fragile items).
Multi-tier external protection options:
Basic packaging (no extras, sturdy default)
![Basic packaging example]
Corner protectors
![Corner protectors example]
Corner protectors + reinforcement straps
![Reinforcement straps example]
Waterproof film wrapping
![Waterproof film example]
4. Shipping Label Application
Affix labels prominently on the package.
![Label placement example]
Service Advantages
Flexibility: Tailor protection levels to product needs.
Cost savings: Volume reduction technology cuts shipping fees.
Safe delivery: Multi-layer protection minimizes transit damage.
Specify packaging preferences at checkout if required.
Notes:
Replace image placeholders (
[]
) with actual warehouse photos.This version eliminates redundancy and enhances readability for international clients.
Key improvements:
Consistent terminology (e.g., “volume optimization” instead of mixed phrases).
Active voice for clearer instructions (e.g., “Apply labels” vs. “Labels are applied”).
Standardized formatting for easy scanning (bullets, bold headers, and clear image references).
Let me know if you’d like to adjust the tone (more formal/casual) or emphasize specific features!