2025-08-17 15:11:58 UTC+8
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About Third-Party Service Providers

  1. What products are provided by third parties?

  Third-party service providers provide purchase, inspection, warehousing, and logistics for products whose brand authorization and mailing restrictions are difficult to determine.

  2. Service Standard

  All third-party service providers operate according to the unified standards formulated by Mulebuy.

  3. Can products from different third-party providers be shipped in one parcel?

  Yes. All products in stock can be combined in one parcel before shipping just like usual.

  4. Charging Standard

  All third-party service providers charge according to Mulebuy standards.

  5. After-sales service and complaints

  In case of after-sales issues and complaints concerning service provided by third-parties, users can contact Mulebuy Customer Service for assistance.

About Third-Party Service Providers

  1. What products are provided by third parties?

  Third-party service providers provide purchase, inspection, warehousing, and logistics for products whose brand authorization and mailing restrictions are difficult to determine.

  2. Service Standard

  All third-party service providers operate according to the unified standards formulated by Mulebuy.

  3. Can products from different third-party providers be shipped in one parcel?

  Yes. All products in stock can be combined in one parcel before shipping just like usual.

  4. Charging Standard

  All third-party service providers charge according to Mulebuy standards.

  5. After-sales service and complaints

  In case of after-sales issues and complaints concerning service provided by third-parties, users can contact Mulebuy Customer Service for assistance.