Confirmed Receipt

(45 days-Days of Delivery) ≥ days

7 Days

August 1: User submits a parcel for international delivery.Mulebuy dispatch the parcel on the same day. August 7: User A confirms receipt of the parcel on Mulebuy platform.

After-sales Service Validity Period for the parcel of User: 7 days (August 7-August 14).

(45 days-Days of Delivery) < 7days Delivery

45 days-Days of Delivery Delivery

August 1: User submits a parcel for international delivery.Mulebuy dispatch the parcel on the same day. September 9: User A confirms receipt of the parcel on Mulebuy platform.

After-sales Service Validity Period for the parcel of User A: 5days (September 9-September 14)

Unconfirmed Receipt

45 days-Days of Delivery Delivery

45 days-Days of Delivery Delivery

August 1: User submits a parcel for international delivery.Mulebuy dispatch the parcel on the same day. User A does not confirm receipt of the parcel on Mulebuy platform.

After-sales Service Validity Period for the parcel of User A: End on the 45th day from August 1